Privacy Policy

Updated on Mar 9, 2023

Introduction

At Mappoji Commodity Indonesia, we are committed to protecting the privacy and security of the users involved in our business. This Privacy Policy outlines how we collect, use, and protect personal information that we collect from our buyers, suppliers, and other stakeholders. We are committed to complying with all applicable laws and regulations regarding the collection, use, and protection of personal information. By using our website and services, you consent to the terms of this Privacy Policy.

Information we collect

We may collect personal information from our buyers, suppliers, and other stakeholders in order to conduct our business. The types of personal information we may collect include:

Name, address, email address, and phone number,
Payment information, such as bank account information,
Shipping information, such as delivery addresses and tracking information,
Other information relevant to the export import of coconuts, such as product descriptions and export import documentation.

We may collect personal information through various methods, including:

Place an order on our website,
A WhatsApp chats, phone calls, emails, or other communications with our buyers, suppliers, and other stakeholders,
Transactions with our buyers and suppliers,
Third-party service providers who assist us in conducting our business.

We collect this information when you provide it to us directly or when you use our website or services. We may also collect information automatically through cookies and similar technologies when you visit our website.

Use of personal information

We may use personal information collected from our buyers, suppliers, and other stakeholders for the following purposes:

To process orders and shipments,
To communicate with buyers and suppliers regarding orders, shipments, and other business-related matters,
To process payments and invoices,
To comply with legal and regulatory requirements,
To improve our products and services,
To prevent fraud and other illegal activities.

We will not sell, rent, or lease personal information to third parties without consent, except as required by law.

Protection of personal information

We take appropriate measures to protect personal information from misuse, unauthorized access, disclosure, alteration, and destruction. We implement technical, and administrative safeguards to protect personal information, including:

Access controls to limit access to personal information to authorized personnel only,
Encryption and other security measures to protect personal information during transmission,
Regular backups and disaster recovery plans to ensure the availability of personal information,
We also require our third-party service providers to comply with applicable privacy and security requirements and to implement appropriate safeguards to protect personal information.

We will retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will take appropriate steps to securely delete it.

Disclosure of information

We may share the personal information with third parties as necessary to provide our export coconut services, such as shipping companies or payment processors. We may also share the information with our affiliates or service providers who assist us in providing our services. We do not sell or rent your personal information to third parties.

Access, correction, and deletion of personal information

Buyers, suppliers, and other stakeholders have the right to access, correct, or delete personal information that we hold about them. To exercise these rights, please contact us at support@mappoji.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated Privacy Policy on our website and notify affected individuals if required by law.

Contact information

If you have any questions or concerns about our Privacy Policy, please contact us at support@mappoji.com.